Jungle Scout · 1 day ago
Explore your next adventure! Technical Support
United States
Full-time
Remote
Entry Level
$81K/yr - $95K/yr
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Responsibilities
Provide high-level technical support to our customers
Troubleshoot complex issues across multiple systems
Manage escalated technical support tickets
Act as a liaison between the Support and Product teams
Ensure that customer issues are resolved efficiently
Contribute to ongoing product development by providing valuable feedback to the Product team
Qualification
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Provide high-level technical support to customers.
Troubleshoot complex issues across multiple systems.
Manage escalated technical support tickets.
Act as a liaison between the Support and Product teams.
Ensure that customer issues are resolved efficiently.
Contribute to ongoing product development by providing valuable feedback to the Product team.
Adaptability and a growth mindset.
Benefits
Competitive compensation packages!
Flexible Time Off.
Comprehensive Health Benefits & Retirement Program.
Paid Parental Leave Policy.
Company
Jungle Scout
Jungle Scout is a platform for finding, launching, and selling products on Amazon.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$110M2021-03-04Private Equity· $110M
Leadership Team
Stephen Curial
Chief Technology Officer
Shane Stinemetz
Vice President and General Manager of China
Recent News
2024-11-11
2024-05-09
2023-12-15
Company data provided by crunchbase
