Solventum · 7 hours ago
Export Customer Service (New Health Care Company)
Remote - Minnesota
Full-time
Remote
Mid Level
$82K/yr - $101K/yr
3+ years exp
Maximize your interview chancesMedical Equipment Manufacturing
No H1B
Insider Connection @Solventum
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Managing orders utilizing SAP, COMS (Corporate Order Management System) and Salesforce databases.
Work directly with manufacturing locations, DCs, division supply chain, and freight forwarders to ensure the timely export of orders.
Understands and supports the export rules and regulations to comply with US Export Regulatory policies and procedures for international shipments.
Manage enquires direct from customers regarding product availability, order status, expedites, etc.
Follow up on escalations, delays, and transportation issues.
Identify and implement opportunities to improve customer satisfaction and/or processes.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High School Diploma/GED AND (3) years of customer service experience in a private, governmental or public environment.
Preferred
Experience in export transactions
Excellent organization skills with ability to prioritize and manage multiple assignments
High proficiency using PC based applications (Excel, PowerPoint)
Experience working on cross-functional and international teams
Salesforce, SAP and COMS experience
Initiates, leads, and implements the process of problem identification and resolution
Benefits
Medical
Dental & Vision
Health Savings Accounts
Health Care & Dependent Care Flexible Spending Accounts
Disability Benefits
Life Insurance
Voluntary Benefits
Paid Absences
Retirement Benefits
Company
Solventum
3M’s planned, independent healthcare company, which is expected to spin off in the first half of 2024.
10,001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
