SAIC · 1 day ago

FAA Quality Assurance Specialist

Washington, DC

Full-time

Remote

Senior Level, Lead/Staff

$80K/yr - $120K/yr

15+ years exp

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Information TechnologySecurity

Work & Life Balance

No H1B

U.S. Citizen Only

Security Clearance Required

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Responsibilities

Define, implement, and administer Quality Control standards for service delivery to ensure compliance with contract requirements and FAA controller training policy and procedures.

Understand and implement SAIC Quality Assurance policies, standards, and procedures.

Lead and/or participate in on-site quality audits of contract delivered training, and training support services.

Collect, analyze, and evaluate quality and performance measurements to identify negative trends and potential process improvements opportunities.

Train program personnel in the use of the quality assurance tools.

Identify non-conforming products/services, and coordinate corrective and preventative actions.

Produce and maintain quality documents and reports as required.

Maintain quality metrics and records on the CTS Management Database.

Verify conformance with standards, requirements, and contractual specifications through product reviews and process audits.

Ensure that configuration control and corrective action processes are in place and functioning properly.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

FAA Certified Professional ControllerAir Traffic QA/QCEn Route operationsTerminal operationsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointFAA Order 3120.4RFAA Training Record 3120-1TRAXNTDTEAMELMSCEDARFAA 7210.633Technical writing

Required

Experienced as former FAA Certified Professional Controller, with at least 15 years of controller experience in En Route and/or Terminal operations; some of which must have occurred within the last five years.

At least one year of FAA Staff Specialist experience in Air Traffic QA/QC and Training.

Solid interpersonal skills.

Experience and expertise with Microsoft Excel, Word and PowerPoint.

US Citizenship required with the ability to obtain and maintain a Public Trust clearance.

Certified Professional Controller (CPC) certification required.