Carrier · 4 hours ago

Factory Sales Account Manager

CAWIO: Carrier-Home Wisconsin Remote Location, Remote City, WI, 53001 USA

Full-time

Remote

Mid, Senior Level

5+ years exp

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EnergyHeating Ventilation and Air Conditioning (HVAC)

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Responsibilities

Build and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations are exceeded.

Oversee the execution of client projects, collaborating with internal teams to deliver services/products on time and within budget.

Identify new business opportunities within existing accounts, upsell services, and contribute to achieving revenue targets.

Act as the primary point of contact for clients, addressing and resolving any issues or concerns in a timely and effective manner.

Provide regular updates and reports to clients and senior management, analyzing account performance, customer satisfaction, and areas for improvement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HVAC applicationsBuilding communications protocolsBACnetModbusOpenMQTTSNMPAccount managementHVAC fundamentalsTCP/IPLAN configurationsWAN configurationsSalesForce CRMSales experience

Required

High school diploma or GED.

5+ years HVAC applications and/or controls experience.

1+ years of experience with building communications protocols (BACnet, Modbus, Open, MQTT and SNMP).

Valid Driver’s license.

This position requires travel of 30% within the United States, Canada, and occasionally overseas.

Preferred

Bachelor’s degree.

Account management, applications engineering, and/or product support experience preferred.

Carrier and/or Automated Logic product knowledge a plus.

Sales experience is a plus.

Strong written and oral communication, and presentation skills.

Able to work with people of varied skill and knowledge levels.

Flexible regarding job duties.

Strong understanding of the fundamentals of HVAC and controls theory.

Prefer a strong understanding of the fundamentals of TCP/IP, LAN and WAN configurations.

Prefer proficiency with SalesForce CRM platform.

Sales solution skills – the knowledge of company’s offerings, client applications, use cases and market trends and the skill to apply them to individual clients and prospect situations that positions the sales team member as an expert client advisor.