Vail Resorts · 9 hours ago
F&B Program Analyst
United States
Full-time
Remote
Mid Level
$67K/yr - $74K/yr
3+ years exp
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Responsibilities
Collaborate with business stakeholders (In-resort F&B Leaders, Mountain Applications/IT, POS Adanced User Operator Group, Hospitality, Revenue Audit etc) to align, develop and implement business requirements; participate in solution design, quality assurance, and execution
Document and communicate findings, maintaining a robust resource catalog and ensuring variations in data analysis and process are captured in real time
Ensure compliance with regulatory requirements (SOX/PCI)
Oversight and implementation of Enterprise POS Item creation, following Enterprise best practices
Oversight and implementation of Enterprise POS Screen management - following Enterprise best practices
Develop, implement and maintain an enterprise POS item and screen audit process
Serve as a point of contact for resort F&B leadership on program and technology rollouts
Represent regional interests at the enterprise level and ensure effective implementation of enterprise programs and tools
Support Enterprise F&B deliverables, tactics and direct field support as part of the larger F&B Central Support Team
Support the development and rollout of training programs for F&B teams across resorts as part of the larger Central Support Team Operations and Support Team
Qualification
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Required
3+ years of experience supporting enterprise programs, with a focus on data analysis, reporting, and user management.
Experience with POS Systems such as InfoGenesis, Aloha, Toast, Clover or similar platforms.
Proficiency in Microsoft Office Suite, Smartsheet and SharePoint
Strong project management skills, with experience in change management and communications development
Ability to operate in a fast-paced, ambiguous environment and communicate effectively with varying levels of leadership
Experience in program governance and the development of tools to ensure enterprise-wide program success
Some travel expected – Sourcing direct feedback with in-resort users, conducting audits spot checks and trainings
Preferred
Bachelor's degree in Business Technology, Hospitality Science or related field
Demonstrated ability to develop technical documentation and corporate memo writing experience
Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Company
Vail Resorts
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Angela Korch
Chief Financial Officer
Recent News
2024-03-08
2024-02-17
Canada NewsWire
2024-02-06
Company data provided by crunchbase
