RiskSolutions ยท 2 days ago
FCRA Support Specialist (Remote)
Evanston, IL
Full-time
Remote
Entry Level
1+ years exp
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No H1B
Security Clearance Required
Insider Connection @RiskSolutions
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Responsibilities
Maintain relationships and provide support to field offices, agencies and financial institutions participating in the asset verification programs.
Contact financial institutions to correct or update previously responded to requests.
Meet productivity and quality requirements entering financial and account balance data provided by financial institutions.
Maintain required records in the completion of data entry tasks.
Conduct quality control reviews.
Meet contracted service level agreements, including response times, etc.
Assist in resolving and reporting any errors related to operations.
Assist in maintaining/updating documentation of procedures and reports.
Additional department responsibilities as required.
Qualification
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Required
High School diploma required.
Microsoft Suite skills. Experience with Excel and Word required. Able to work with PCs and web-based applications.
10 key skills including the ability to pass a standardized proficiency test during the interview.
Strong attention to detail and a commitment to the highest quality of performance.
Exceptional oral and written communication skills.
Able to multi-task.
Extremely organized.
Able to adapt to new environments, adjust to situations or demands, and function effectively with a minimum of confusion or loss of productivity.
Able to work under pressure and meet deadlines.
Self-motivated, reliable, proficient at working independently as well as in a team.
Must be able to obtain SSA Security Clearance as a condition of employment/continued employment.
Preferred
College Degree preferred.
At least 1 year of data entry experience preferred.
At least 1 year of customer services experience preferred.
Word per minute must be at least 50 wpm. A words per minute test will be given during the interview.
Company
RiskSolutions
RiskSolutions is an insurance brokerage firm for medium-sized companies and non-profit organizations.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
E
Ed Taylor
CEO
Company data provided by crunchbase
