Leidos · 18 hours ago
FHA Mortgage Origination - Customer Service
United States
Full-time
Remote
Entry Level
$20/hr - $22/hr
2+ years exp
Maximize your interview chancesComputerGovernment
No H1B
Security Clearance Required
Insider Connection @Leidos
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Responsibilities
Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures.
Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge the client’s requests.
Follow standard operating procedures for various topics, systems, and contact channels.
Document all of your contacts in a database.
Keep up to date on FHA mortgage processes and procedures.
Qualification
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Required
High School diploma or General Educational Development (GED) certificate
Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer)
Minimum of 1 year of contact center experience or telephone customer service experience.
Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.
FHA Knowledge/background.
Preferred
Contact Center experience (Omnichannel)
Benefits
Medical and dental insurance
401K
Life
AD&D
Voluntary Disability plans
Discounted Leidos stock purchase
Other Employee Discounts
Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year
10 paid holidays per year
Eligibility for a $3,000 referral bonus
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-09-17IPO· nyse:LDOS
Leadership Team
Kirk Smedley
Chief Technology Officer, Spatial Solutions
Amy Smith
Senior Vice President, Government Affairs
Recent News
2024-11-15
2024-04-26
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