Be an early applicantLess than 25 applicants

Company

FTD · 2 hours ago

Field Account Manager

Philadelphia, PA

Full-time

Remote

Mid Level

$0/yr - $36K/yr

3+ years exp

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E-CommerceFlowers

Hiring Manager

Erin Shields

Insider Connection @FTD

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Establish and strengthen current relationships with FTD Florists.

Prospect new members to grow coverage, depth, and network strength.

Expand sales in overall product participation within existing member accounts.

Manage membership retention to reduce churn and maintain current revenue stream.

Increase territory revenue growth.

Increase order volume fulfillment to increase member satisfaction and participation within the FTD network.

Manage territory by utilizing CRM tools.

Promote FTD technology & E-commerce product sales within the territory.

Focus to understand the florist’s business operations to offer solutions to leverage profitability and ROI.

Maintain a high level of customer communications with FTD members.

Perform other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B outside salesAccount managementSalesforceMS Office SuiteCustomer support experienceIndustry trends understandingRelationship buildingConflict management

Required

Ability to handle multiple tasks, manage conflict and unique business problems.

Understand industry specific trends and landscapes to improve competitiveness.

Strong verbal, and written communications and relationship building skills.

Excellent presentation skills.

Strong negotiation & closing skills.

Capable in MS Office Suite (Including MS Teams).

Ability to work in a dynamic, virtual environment requiring self-motivation and adaptability.

Willing and able to travel overnight in assigned territory.

Preferred

Bachelor’s Degree preferred with 3-5+ years of B2B outside sales and account management experience; must have experience selling small to mid-sized businesses.

Salesforce Experience highly preferred