Be an early applicantLess than 25 applicants

Company

Western Digital · 4 hours ago

Field Application Engineer

Milpitas, CA

Full-time

Remote

Senior Level, Lead/Staff

$132K/yr - $187K/yr

10+ years exp

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Big DataComputer

H1B Sponsor Likely

Hiring Manager

Ryan Gilmore

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Responsibilities

Manage product qualification and activities.

Work with customers on defining qualification plans, sample requirements, design/feature requirements and communicate internally.

Understand customer qualification processes and applications.

Lead qualification and technical meetings with customer.

Coordinate and work with product and development teams on Concept and Design Reviews.

Lead the team in resolving technical issues and work with cross functional teams on resolution.

Represent and advocate customer needs and priorities to internal teams.

Provide technical support and documentation.

Debug and 1st level failure analysis.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer Science degreeCloud storage architecturesSSDNAND knowledgeProtocol analyzersFailure analysis reports8D reportsProject management skills

Required

BS or MS in Computer Science or Engineering or equivalent experience in related field.

More than ten years’ experience in a technical customer-facing role.

Familiar with cloud storage architectures and concepts such as erasure coding, distributed file systems, object storage, Linux OS.

Working knowledge of SSD and NAND along with SAS/SATA/NVME interfaces.

Experience with debugging, analyzing and resolving storage related issues.

Excellent interpersonal and communication skills.

Excellent project management skills.

Experience with creating failure analysis reports and 8D reports.

Preferred

Experience with protocol analyzers a plus.

Benefits

Paid vacation time

Paid sick leave

Medical/dental/vision insurance

Life, accident and disability insurance

Tax-advantaged flexible spending and health savings accounts

Employee assistance program

Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity

Tuition reimbursement

Transit

The Applause Program

Employee stock purchase plan

Western Digital Savings 401(k) Plan

Company

Western Digital

Glassdoor

3.6

Western Digital helps customers capture, preserve, access, and transform an ever-increasing diversity of data.

Founded in 1970

Milpitas, California, USA

10001+ employees

https://www.westerndigital.com

H1B Sponsorship

Western Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (378)

2022 (559)

2021 (560)

2020 (342)