BioSpace · 3 hours ago
Field Application Specialist
Gaithersburg, MD
Full-time
Remote
Entry, Mid Level
$75K/yr - $85K/yr
2+ years exp
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Responsibilities
Provide scientific expertise and applications support to customers on ATCC's cellular biology and/or microbiology products and services.
Offer technical mentorship to customers, enhancing their satisfaction and loyalty.
Partner with direct and indirect Sales teams to deliver pre- and post-sales customer support activities.
Address customer issues effectively and provide optimal solutions.
Collaborate with Product Management, R&D, and customers for BETA testing of new products.
Gather data on marketing trends, competitive products, and market intel to inform new product development strategies.
Qualification
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Required
Bachelor's degree and 2-5 years' experience or equivalent experience.
Bachelor's degree in Cell Biology, Pharmacology, Toxicology, Biochemistry, Microbiology, or a related field.
Hands on experience in cell biology application workflow.
Excellent communication and presentation skills.
Proven problem-solving skills and ability to work independently.
This is a field-based role and requires >50% annual travel domestically.
Preferred
Experience in a customer-facing scientific role is a plus.
Strong working knowledge of cellular biology, toxicology or pharmacology preferred.
Candidates with advanced degrees (MS or PhD) with 0-3 years of experience are also encouraged to apply.
Experience with BETA testing and product development is a plus.
Benefits
Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D
Work life balance with Paid Holidays and PTO
Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
Employee Assistance Program offering around-the-clock counseling
401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
Exceptional career advancement opportunities, recognition, and rewards
Corporate bonus program
Company
BioSpace
BioSpace is the leading online community for industry news and careers for life science professionals.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$10M2000-08-24Series B· $10M
Leadership Team
J
Joshua Goodwin
CEO and President
K
Kristin Jones
Chief Revenue Officer
Recent News
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