Charles Taylor · 3 days ago
Field Claims Adjuster Remote (Wisconsin Resident)
Wisconsin, United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Receives newly reported claims and records the claim information in claims database accurately
Investigates claims
Determines coverage and deductible
Obtains and reviews all required investigative materials (photos, police reports, etc.)
Interviews claimants, insureds, and witnesses to determine claim validity, may travel to site to inspect
Maintains and updates claim notes in a timely manner throughout lifespan of claim
Sets appropriate reserves for claims
Contracts with independent adjusters for claims as needed
Communicates claim decisions to claimant, insured
Works with auto repair provider or contractors to establish appropriate repair costs
Requests payments through claims database
Fields calls from insured, or claimant regarding status of claims
Submits claim to Litigation Manager to request additional authority on claims that exceed current authority
Maintains files of related documents and forms both electronically and in hard copy files for insureds according to record retention policy
Prepares report for insured when claim is closed
Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends
Acts as a backup and as a resource to other Field Claims Examiners
Prepares reports on large losses for internal use as well as for reinsurers as necessary
Answers questions regarding loss runs from insureds
Identifies subrogation potential and pursues recovery
Other duties as assigned
Qualification
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Required
High School degree
3 years of experience in property adjusting
Proficiency in entire Microsoft Office Suite
Ability to read estimates
Ability to understand terminology used in construction and/or automotive repair industry
Ability to understand medical terminology, records and billing
Ability to establish and maintain effective working relationships with others
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Excellent oral and written communication abilities, including the ability to communicate with all levels of individuals
Confidentiality and discretion
High degree of accuracy
Customer service orientation
Organizational skills
Exhibits strong attention to detail and understand its importance to the business
Ability to work independently, as well as part of a team
Excellent decision making skills
Ability to negotiate and settle issues
Ability to deal with dissatisfied clients from time to time
Preferred
Prior experience handling casualty claims and working with municipal insureds a plus
Benefits
Medical
Dental
Vision
Life insurance
401(K) with match
Company
Charles Taylor
Charles Taylor is a provider of professional services to clients across the global insurance market.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-09-19Acquired· by Lovell Minnick Partners ($326M)
1999-01-15IPO· lse:CTR
Leadership Team
Cullen Sophy
Chief Executive Officer
Damian Ely
Chief Executive Officer - Adjusting
Recent News
Digital Insurance
2022-12-10
Business Journals
2022-12-02
Intelligent Insurer
2022-06-03
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