123 applicants

Company

ServiceNow · 1 week ago

Field CTO

New York, NY

Full-time

Remote

Senior Level, Lead/Staff

$166K/yr - $274K/yr

10+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow

Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work

Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.

Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape

Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels

Work with architecture development methods, modelling approaches and architecture patterns for integration

Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

Provide thought leadership and collaborate with internal ServiceNow business units

Identify, lead and contribute to the creation of best practices, white papers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Advanced architecture designApplication architectureEnterprise ArchitectureCloud architecture principlesBusiness relationship buildingHuman-Centered DesignTechnical domains understandingArchitecture presentationsFinancial Services experienceTelecom/Media experienceTechnology experienceManufacturing experienceSLED experienceLife Sciences experienceHealthcare experienceTOGAFZachmanIT4ITBIANTMForumSaaSPaaSMulti-tenancyAutomationAI/MLIntegrationBig dataResearching emerging technologies

Required

Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals

Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role

A track record of success in using Human-Centered Design techniques to explore the customer's current reality and set a vision for the future

Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms

Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment

Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.

Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.

Intrinsically curious and passionate about researching the current and emerging technologies and developing innovative solutions

Experience presenting architecture concepts, designs, and goals to technology leaders and partners

Preferred

Experience in one of the following industries preferred: Financial Services, Telco/Media, Technology, Manufacturing, SLED, Life Sciences, or Healthcare

Benefits

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)