Carestream · 2 days ago

Field Engineer

Philadelphia, PA

Full-time

Onsite

Mid Level

2+ years exp

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Medical Equipment Manufacturing

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Responsibilities

Support Digital X-Ray Systems business as a Field Service Engineer in an assigned area.

Manage customer relationships by using technical knowledge to install, troubleshoot, service, and maintain equipment.

Generate service revenue and adhere to state and federal regulatory requirements.

Perform administrative duties including timesheets, service work orders, expense reports, etc.

Participate in regional work team and improve team processes.

Service laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment.

Service customers primarily in hospitals and imaging centers, involving possible overnight travel.

Live within the territory, Philadelphia area.

Qualification

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Diagnostic imagingElectronicsField serviceComputersPc competencyMicrosoft office suiteElectronic theoryMechanical theoryNetworking theoryInstallationDiagnosisRepairTest equipmentTechnical vocabularySchematicsSite drawingsFleet policyProblem-solvingHard-workingOrganizationalMulti-taskingSelf-disciplineAutonomyAdaptabilityTeamworkCommunicationCustomer serviceX-RayComplex Medical DeviceCarestream Equipment

Required

Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment.

Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products.

Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.

Ability to read and interpret schematics and site drawings with minimal assistance.

Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.

Ability to adapt to changing work requirements in a complex, fast-paced environment.

Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives.

Ability to demonstrate exceptional customer service skills.

Ability to communicate, written and verbally, with various levels of employees and customers.

Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy.