Abnormal Security · 7 hours ago
Field Operations Manager
Remote - USA
Full-time
Remote
Mid, Senior Level
$139K/yr - $164K/yr
5+ years exp
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Responsibilities
Partner with Regional Sales Directors to support and enhance forecasting processes, measure team performance and productivity, and support ad-hoc reporting needs.
Develop and maintain sales Key Performance Indicators (KPIs) and support the rhythm of the business through weekly, monthly and quarterly reporting.
Own operational workstream with general direction from sales leadership
Collaborate cross-functionally and act as the SME for escalations for key issues such as quoting, pricing, process, and deal management
Help manage pipeline, weekly forecasting, QBRs/business intelligence/analytics, and overall operational projects
Collect feedback from sales to improve the current Salesforce org for scalability in function, accuracy and reporting needs
In coordination with sales leadership to drive territory planning, account segmentation, and provide optimal and equitable territories for account executives
Provide comprehensive sales operational training and support, including but not limited to Salesforce best practices, Quoting (CPQ), Prospecting (ZoomInfo; Sales Navigator), and Sales Engagement (Outreach.io)
Maintain a high level of sales data integrity and upkeep, managing Salesforce records with multiple data sources. Ensure account and opportunity ownership/alignment, accuracy and coverage.
Own Sales Support channels responding to adhoc support requests revolving around data hygiene, quoting, sales process, and tools
Champion our Sales Team and work closely with cross-functional teams, including but not limited to Marketing, Sales Operations, and IT, in driving scalability and efficiency into our sales processes.
Qualification
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Required
Minimum of 5-8+ years of experience in a Sales Operations, Sales Support, or Analyst role preferably in SaaS or Cybersecurity.
Must have knowledge and experience with complex dashboards & reports, custom report types, calculated fields, and an understanding of workflows.
The ability to own and manage projects in alignment with business needs.
Exceptional quantitative and MS Excel/Google Sheets skills (i.e. sumifs, index/match and vlookup, table formulas, pivot tables, etc.).
Background with Sales Systems, specifically Salesforce.com, but also Salesforce CPQ, ZoomInfo, Maps, Clearbit, UserGems, Sales Navigator, People.ai.
Strength in researching, understanding, distilling and communicating complex business issues, ideas and analyzing business impact.
Proactive mindset, willing to see something that needs to be done and provide suggested solutions to get it done.
Enjoys working with numbers, and taking an analytical approach to solving problems.
Benefits
Bonus
Restricted stock units (RSUs)
Benefits
Company
Abnormal Security
Abnormal Security is an email security company that protects enterprises and organizations from targeted email attacks.
501-1,000 employees
H1B Sponsorship
Abnormal Security has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (10)
2022 (11)
2021 (16)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$534MKey Investors
Wellington ManagementCrowdStrike Falcon FundInsight Partners
2024-08-06Series D· $250M
2023-03-29Series Unknown· undefined
2022-05-10Series C· $210M
Leadership Team
Evan Reiser
CEO and Co-Founder
Sanjay Jeyakumar
CTO, Co-Founder, and Head of R&D
Recent News
2024-11-22
2024-11-20
Crunchbase News
2024-10-10
Company data provided by crunchbase
