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Bruker · 2 days ago
Field Service Engineer, Mass Spectrometry
Essex County, NJ
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Familiarize and train customers for basic operation of the equipment.
Perform remote support and diagnostic analysis to determine independently if on-site corrective maintenance is required.
Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, via onsite visits, and remote assistance.
Re-qualify the entire instrument after service repair by running complex compounds for verification, in accordance with customer expectations.
Secure customer acceptance of installation and maintenance sign-off.
Perform installation of new systems, preventive and corrective maintenance.
Communicate and work closely with Service and Support Center, Regional Service Management, and Applications Specialists.
Perform other duties as required.
Qualification
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Required
B.S. in Biotech, Biology or Chemistry related fields or equivalent experience.
Minimum 3 years’ experience diagnosing and repairing mass spectrometers.
Experience troubleshooting HPLC and nanoLC required.
Proven knowledge of analog electronics, high voltage circuitry/circuits, laser technology.
Experience with GLP and working in a regulated environment.
Strong technical skills involving analytical instrumentation.
Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers with a range of technical expertise.
Ability to work independently and manage competing priorities to meet deadlines within a customer-focused work environment.
Focus on the Mid-Atlantic region with ability and willingness to travel up to 50% as required by customer demand.
May require lifting (up to 50 lbs), bending, and squatting and working in laboratory environments.
Valid Drivers' License issued by state of residence and in good standing.
Benefits
Medical
Dental
401(k)
Paid vacation
Holidays
Tuition assistance
Company
Bruker
Bruker is a manufacturer of analytical and medical instruments covering NMR, ESR, FT-IR, X-RAY spectroscopy.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$22.5MKey Investors
Thomas Weisel Partners
2019-12-12Post Ipo Debt· Undisclosed
2001-01-16Post Ipo Equity· $22.5M
2000-08-11IPO· nasdaq:BRKR
Leadership Team
Jason Faessler
Vice President, Financial Planning and Analysis
R
Rohan Thakur
Executive Vice President
Recent News
2024-06-03
2024-05-30
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