Field Service Engineer - East Coast @ inTEST Thermal Solutions | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
External
0
Field Service Engineer - East Coast jobs in Mansfield, MA
Be an early applicantLess than 25 applicants
company-logo

inTEST Thermal Solutions · 4 hours ago

Field Service Engineer - East Coast

positionMansfield, MA
timeFull-time
remoteRemote
seniorityMid Level
ftfMaximize your interview chances
Industrial EngineeringManufacturing
badNo H1BnoteU.S. Citizen Onlynote

Insider Connection @inTEST Thermal Solutions

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

The Field Service Engineer will be responsible for the installation of new customer systems, providing preventative maintenance (PM) and Calibrations (NIST and ISO17025) at our customer sites, and be able to analyze, identify and resolve product issues at the customer site.
Working closely with the Head of Global Service and the Sales / Service Administrator you will be fluent in parts ordering processes and completing comprehensive service reports.
In addition to reactive services, the FSE will provide guidance to customers on the correct Priority Service Agreements that may be applicable to their specific requirements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer support ticketing systemsRefrigerationElectronicsThermal measurementsMechanical engineeringMicrosoft OfficeCRM toolsRS-232/IEEE communicationsEPA 608 Certification

Required

Bachelor's degree in a related field or equivalent practical experience
Experience handling multiple caseloads and proficient in customer support ticketing systems
Must be self-motivated with a strong sense of urgency
Detail orientated with a focus on customer service
Excellent written and verbal communication skills
Proficiency with Microsoft Office tools – Word, Excel, PowerPoint, as well as familiarity with CRM tools (HubSpot specifically)
US Citizenship Required for this position (ITAR Requirements)
Travel up to 75% of the time

Preferred

Experience with support tools and cloud applications a plus
Working knowledge in refrigeration, electronics, thermal measurements, RS-232/IEEE communications and mechanical engineering strongly preferred
EPA 608 Certification a major plus
Candidates to reside within the East Coast area from Maine to Florida

Company

inTEST Thermal Solutions

twittertwittertwitter
company-logo
inTEST Thermal Solutions design and build temperature systems for thermal testing and process cooling.
dateFounded in 1970
location
Mansfield, Massachusetts, USA
people-size51-200 employees
web-link
https://www.intestthermal.com/

Funding

Current Stage
Growth Stage

Recent News

ibm.com
A new world of temperature perfection might be just around the corner, powered by cutting-edge technologies
2022-02-08
Company data provided by crunchbase
logo

Orion

Your AI Copilot