Philips · 2 days ago

Field Service Engineer - Imaging Systems

Morgantown, WV

Full-time

Remote

Mid Level

2+ years exp

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Responsibilities

Provide exceptional customer service by setting clear expectations, meeting commitments, and resolving customer needs.

Participate in regional work teams to improve processes, identify training gaps, and increase capability.

Perform all administrative duties within regulatory requirements and timeframes, including documentation and paperwork.

Utilize tools, support, and resources to resolve customer and system problems effectively.

Travel approximately 70% of the time across the specified geography, with occasional overnight stays and air/train travel.

Apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.

Qualification

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Diagnostic ImagingElectromechanical IndustriesElectronicEquipment InstallationEquipment DiagnosisEquipment RepairCognitive RequirementsEnvironmental RequirementsRadiation SafetyPersonal Protective EquipmentMRIImaged Guided TherapyDiagnostic X-RayOEM Training

Required

Reside in or within commuting distance to Morgantown, WV

2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years in electromechanical industries

Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment

Associate Degree in electronics or related field, or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred

Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)

Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment