49 applicants

Company

Agilent Technologies · 5 hours ago

Field Service Engineer - Liquid Chromatography / Mass Spectrometry

US-CA-Remote Location

Full-time

Remote

Mid Level

$44.16/hr - $69/hr

4+ years exp

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Responsibilities

You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.

Installs and optimizes hardware/software/network products and configurations at customer sites.

Diagnoses and resolves product performance problems.

Performs maintenance and repairs.

Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.

Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.

Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.

Train other field engineers and customers in the solutions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LCLCMS productsAgilent solutionsScience degree

Required

Bachelor’s or Master’s Degree within the science field – e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar

4+ years of experience in a service role or 8+ experience as an end user

Experience with troubleshooting and problem solving

Verbal and written communication is clear, respectful and timely

You enjoy travelling and visiting customers

Preferred

Prior experience with Agilent LC and LCMS preferred

Experience with the Agilent solutions is desired but not essential

Benefits

Eligibility for bonus

Stock

Benefits

Company

Agilent Technologies

Glassdoor

4.1

Agilent Technologies addresses the scientific and laboratory management needs of analytical scientists and clinical researchers.

Founded in 1999

Santa Clara, California, USA

10001+ employees

http://www.agilent.com

H1B Sponsorship

Agilent Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (48)

2022 (66)

2021 (62)

2020 (62)