Philips · 2 days ago

Field Service Engineer - Ultrasound

Burlington, VT

Full-time

Remote

Mid Level

2+ years exp

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Responsibilities

Provide exceptional customer service by managing customer relationships and resolving their needs.

Participate in regional work teams to improve processes and identify training needs.

Complete administrative duties in compliance with regulatory requirements.

Utilize tools and resources to resolve customer and system issues effectively.

Travel across the specified geography, including occasional overnight stays.

Apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.

Qualification

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Diagnostic ImagingElectromechanicalElectronicEquipment InstallationEquipment DiagnosisEquipment RepairCognitive RequirementsEnvironmental RequirementsRadiation SafetyPersonal Protective EquipmentUltrasound ExperienceOEM Training

Required

Reside in or within commuting distance to Burlington, VT and Lebanon, NH

2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years’ in electromechanical industries

Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment

Associate Degree in electronics or related field, or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred

Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)

Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment