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Company

Original Job Post

Lam Research · 6 days ago

Field Service Engineer 4

Hillsboro, OR

Full-time

Onsite

Senior Level

8+ years exp

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H1B Sponsorship

Comp. & Benefits

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Responsibilities

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.

Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.

Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.

Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.

Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.

Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.

Transparently discuss opportunities and challenges with customer to increase trust.

Provide technical instruction, leadership, and mentoring for more junior engineers.

Coach and delegate to more junior employees to ensure project completion on time.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

InstallationMaintenanceRepairTroubleshootingSemiconductor capital equipmentInterpreting electrical schematicsInterpreting mechanical schematicsInterpreting operation manualsClean room environmentPersonal protective equipmentCleanroom suitPhysical agilityOvertime flexibilityBasic computer skillsMicrosoft Office SuiteCommunicationProblem solvingDecision making

Required

Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.

Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.

Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.

Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.

Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.

Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Preferred

Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.

Communication skills, both written and verbal, in English.

Solid analytical, problem-solving, and decision-making skills.

Benefits

Comprehensive benefits package

Company

Lam Research

Glassdoor

4.0

Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.

Founded in 1980

Fremont, California, USA

10,001+ employees

http://www.lamresearch.com

H1B Sponsorship

Lam Research has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (138)

2022 (197)

2021 (260)

2020 (193)