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LENSAR, Inc. · 3 days ago
Field Service Engineer
Dallas, TX
Full-time
Onsite
Mid Level
3+ years exp
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Insider Connection @LENSAR, Inc.
Responsibilities
Provide repair and maintenance for LENSAR systems at customer sites.
Communicate with customers, provide remote support, and coordinate with internal departments for parts.
Review customer issues to maximize machine uptime and resolve concerns promptly.
Assist in developing service documentation, training support staff, and regulating own schedule.
Understand and meet requirements for accessing client sites.
Travel domestically and internationally for on-site support.
Qualification
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Required
Bachelor’s degree in engineering or equivalent in work experience.
At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products.
At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
Hands-on experience with electronic test equipment.
Strong software skills (MS Office).
Excellent communication, organizational, problem solving, and customer relations skills.
Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
The ability to travel domestically and internationally and work occasional weekends.
Preferred
At least 3 years’ experience working with Medical Device manufacturer involving lasers and optics.
Benefits
Annual bonus opportunity
Company matched 401(k) plan with eligibility day one and immediate vesting
Employee Stock Purchase Plan (ESPP) and other company equity programs
Employer-sponsored comprehensive health plans- medical/dental/vision
Employer-paid disability insurance
Voluntary life insurance
Generous company holiday schedule
Paid time off program
Company-wide paid shutdown during the holidays
Company
LENSAR, Inc.
LENSAR® is the leader in next-generation femtosecond laser technology for refractive cataract surgery.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$177.52MKey Investors
PDL BiopharmaAisling Capital
2020-10-01IPO· nasdaq:LNSR
2015-11-16Acquired· by Alphaeon ($59M)
2015-01-14Private Equity· $16M
Leadership Team
Nicholas Curtis
CEO
Thomas R. Staab
Chief Financial Officer
Recent News
2024-05-23
2024-05-23
2024-05-23
Company data provided by crunchbase
