Mettler-Toledo International, Inc · 4 hours ago
Field Service Engineer
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Responsibilities
On-site installations, repairs, upgrades, and maintenance of assigned AutoChem instrumentation, including infrared reaction profiling equipment, laser crystallization monitoring equipment, automated lab reactor systems, proprietary software, and associate applications.
Providing field service support and expertise to AutoChem end-users on assigned equipment throughout the product's lifecycle, including product positioning, lead generation, and training.
Communicating, documenting, and managing customer issues with the Sales, TAC, Product Management, Service, and Quality departments as required.
Prioritizing, scheduling, and tracking open service issues to resolution.
Documenting and reporting scheduling, utilization, expense, and escalation as required in a timely manner.
Proactively controlling scheduling and territory assignments with effective expense management at or below budget.
Qualification
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Required
Education in a chemistry, mechanical, or electrical field.
Minimum 1-3 years of experience, including internships or educational lab experience.
Ability to travel around 80%, with around 60% overnight travel and 20% local.
Location in the Bay Area, CA.
Software and hardware literacy and proficiency of Windows-based and embedded operating systems.
Preferred
Knowledge of SAP is a plus.
Benefits
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Company
Mettler-Toledo International, Inc
At METTLER TOLEDO, our mission is to empower industries worldwide with precision instruments and services that drive progress toward a better and more #sustainable future.
H1B Sponsorship
Mettler-Toledo International, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$35.8M2021-10-22Grant· $35.8M
2001-11-29Acquired
Leadership Team
Recent News
2024-05-13
2024-05-12
2024-02-18
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