Solera, Inc. · 5 days ago
Field Service Engineer
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Artificial Intelligence (AI)Auto Insurance
Insider Connection @Solera, Inc.
Responsibilities
Perform on-site product consultation and training for CRM related products.
Develop and cultivate customer relationships with key decision makers during roll-out.
Resolve simple to moderately complex tasks related to all products in the product suite.
Consult on process best practices especially around driving revenue for automotive dealers.
Communicate proactively with dealership’s key leadership on case resolution.
Troubleshoot various set-up items related to data and software runs as intended.
Provide feedback to internal teams on dealer needs based on consultation and review.
Be a source of knowledge on product specific items for the company.
Be an expert in 'Change Management'.
Work independently with minimal supervision.
Potentially act as a lead for a team of Field Service Engineers in large onboarding events.
Qualification
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Required
Previous experience working directly with customers
1+ years of experience with one or more SaaS product
Proficient in Microsoft Office Suite
Experience training and presenting both to groups and one-on-one
Demonstrated communication skills
Demonstrated ability to communicate effectively over the phone
Preferred
Bachelor’s Degree or Dealership experience in a Sales Management setting
Company
Solera, Inc.
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
H1B Sponsorship
Solera, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2015-09-14Acquired· by Vista Equity Partners ($3.74B)
Leadership Team
Company data provided by crunchbase