Confidential ยท 2 hours ago
Field Service Manager
LA Metro Area
Full-time
Remote
Mid, Senior Level
$120K/yr - $140K/yr
3+ years exp
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Hiring Manager
Tom Lofgren
Insider Connection @Confidential
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Responsibilities
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Lead regional service technicians in providing Best-In-Class services to customers
Utilize a combination of management controls, including site visits, quality audits, customer surveys and service KPI metrics
Must have strong electrical (PLC) and strong mechanical skills
Must be able to hire and lead field technicians
Provide status and service reports to recommend next steps to management
Qualification
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Required
Associate's degree or equivalent experience
3+ years' of experience either in technical support or management
Excellent written and verbal communication skills
Must be available for travel
Must have strong electrical (PLC) and strong mechanical skills
Must be able to hire and lead field technicians
Company
Confidential
Confidential is an IT services and IT consulting company that helps organizations grow.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Waseem Abu Dawod
CEO
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase
