Robinson Fans ยท 2 days ago
Field Service Project Manager
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Responsibilities
Receives specific assignments from the General Manager
Responds to inquiries arising from solicitations by sales representatives, phone contacts, etc. by inspecting fan equipment, determining repair or replacement requirements, and making necessary adjustments and drawings
Develops cost and quote information
Prepares quotes and submits to the General Manager for approval
Drive mobile repair unit to customer site
Contacts various sources to secure temporary personnel to operate mobile unit equipment as needed
Directs and/or assists hired personnel in operating mobile unit equipment to make fan repairs if needed
Analyzes product and service acceptance and determines or recommends any necessary changes
Maintains and insures proper maintenance of mobile equipment units and other company equipment and tools
Collects competitive product and/or service information as available
Prepares detailed service sales effort and expense information reports.
Provides all pertinent information related to location, size, sales potential, fan application and detail
Conduct work in a professional and presentable manner.
Conduct all work safely and professionally.
Provides information to the customer on all Robinson products and services
Makes recommendations for new and/or improved service procedures
Qualification
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Required
High School Diploma/GED or equivalent experience
2-4 years of experience in a similar or related job
2-4 years in a supervisory role
Must have a solid mechanical aptitude, and have the ability to read, understand, and interpret contract documents, customer requests, and have a strong understanding of industrial estimations and jobs
Strong verbal and written communication skills.
Reliable & punctual
Basic Math skills to use mathematical techniques to calculate data or solve practical problems related to this position.
Physical & mental ability to gather and interpret data related to specifications, customer and engineering requirements, manufacturing operations, etc.
Must possess a high level of interpersonal skills to handle sensitive and confidential information.
Benefits
Medical
Dental
Prescription
Vision
Life
Pet insurance
Identity theft insurance
Hospital indemnity
Disability
401k
Profit Sharing
Paid Time Off
Paid vacation
Holidays
Parental leave