Carlisle Construction Materials · 23 hours ago
Field Service Representative I
Chicago, IL
Full-time
Remote
Entry Level
3+ years exp
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Responsibilities
Understand and adhere to CCM and project specific Health and Safety policies.
Schedule and complete final inspections for warranty issuance for Authorized Applicators.
Provide on-site technical assistance at start, during, or after installation of warranted projects.
Educate and promote proper installation of CCM products and systems.
Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
Conduct warranty claim and or product investigations when required.
Training presentations and hands on demonstrations for new or existing Authorized Applicators to help promote quality installations.
Develop strong internal and external working relationships.
Produce detailed written reports and letters for internal and external distribution.
Additional responsibilities as assigned.
Qualification
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Required
Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently.
Professional and positive working attitude with strong interpersonal and customer service management skills.
Clear and confident verbal and written communication skills.
Ability to understand general construction related terms, documents, tools, products, and installation practices.
Observation and attention to detail, while also being able to see the big picture.
Comfortable working with technology (MS Office products and specific CCM software/hardware systems.)
Must be comfortable with heights and climbing/setting up ladders.
Physically able to bend, kneel, climb, lift etc.
Must possess a current valid driver’s license.
Work in weather conditions throughout the year (heat, cold, wet conditions).
Travel by air and motor vehicles is required and frequency will vary based on assigned territory.
Overnight travel will be required based on demand of the territory.
Preferred
Associate or bachelor’s Degree
Previous roofing or construction experience preferred (this can include summer work between semesters, etc.)
Company
Carlisle Construction Materials
Carlisle Construction Materials is a manufacturer and supplier of building products.
Founded in 1993Carlisle, Pennsylvania, USA
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
B
Brian Partyka
Vice President, Carlisle Architectural Metals
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