Bromma · 1 day ago
Field Services Engineer
Durham, NC
Full-time
Remote
Mid Level
$65K/yr - $80K/yr
3+ years exp
Maximize your interview chancesCommercialIndustrial
Hiring Manager
Brandy Jones-Besedich, CDR
Insider Connection @Bromma
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Responsibilities
Start-up and commission of new equipment.
Perform classroom and hands-on training at customer sites.
Communicate with customers to determine equipment problems.
Relay design or functional problems identified in field operations to Engineering.
Relay information concerning customer needs and problems to our Sales group and Product Line.
Install software upgrades and make needed programming changes at customer sites.
Handle warranty related claims.
Coordinate and perform field service activities and after-sales projects.
Maintain good communication with customers.
Complete required internal and external reporting.
Program and test electronic equipment for spare parts or warranties.
Perform other related after-sales duties as assigned.
Travel internationally when needed.
Travel is estimated at 75% of the time. (Home on most weekends)
Qualification
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Required
High School diploma is a minimum.
Candidates must have a strong and diverse technical background including mechanical, electrical, and hydraulic systems.
Experience in the industrial, and/or large equipment will be strongly considered.
(3-5) Years of relevant work experience.
Technically oriented
Service focused/minded
Detail oriented
Customer centric
Team mentality
Strong communication skills
Solution based thinking
Preferred
Preference will be given to those with advanced technical degree and/or training.
Benefits
Eligible for Annual Bonus
Eligible for Annual Salary Review & potential increase
Medical, Dental, Vision & Life insurance effective your first day of employment.
Flexible Spending Account for medical expenses
Company-paid Short & Long-Term Disability
Company Paid Life Insurance Policy (2X’s annual salary, max $300k) (Additional life insurance policies available for self, spouse and children)
Company paid holidays, paid sick time & paid vacation time
401k Plan -matches a percentage of employee contributions into the 401K plan.
Tuition reimbursement & Professional Development Assistance offered and more….
Company
Bromma
Bromma specializes in the manufacture and supply of crane spreaders to improve the productivity of container handling operations.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Rydberg
CFO & Vice President Finance
Company data provided by crunchbase
