Carestream · 2 days ago

Field Services Engineer

Syracuse, NY

Full-time

Onsite

Mid Level

4+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Medical Equipment Manufacturing

Insider Connection @Carestream

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Support Digital X-Ray Systems business as a Field Service Engineer.

Manage customer relationships by installing, troubleshooting, servicing, and maintaining equipment.

Perform administrative duties within established timeframes.

Participate in regional work team to improve processes.

Service laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment.

Service customer base primarily in hospitals and imaging centers.

Possibly involve overnight travel and be based in a home office.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Diagnostic imagingElectronicsField serviceComputersPc competencyMicrosoft office suiteElectronic theoryMechanical theoryNetworking theoryInstallationDiagnosisRepairTest equipmentTechnical vocabularySchematicsSite drawingsFleet policyProblem-solvingHard-workingOrganizationalMulti-taskingSelf-disciplineAutonomyAdaptabilityTeamworkCommunicationCustomer serviceX-RayComplex Medical DeviceCarestream Equipment

Required

Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment.

Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products.

Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.

Ability to read and interpret schematics and site drawings with minimal assistance.

Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.

Ability to adapt to changing work requirements in a complex, fast-paced environment.

Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives.

Ability to demonstrate exceptional customer service skills.

Ability to communicate, written and verbally, with various levels of employees and customers.

Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy.