Fedegari Group · 7 hours ago
Field Services Engineer
Chicago, IL
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Perform preventive and corrective maintenance outlined in technical manuals required on Fedegari product lines. This includes disassembling, replacing, or repairing defective parts; reassembling as required; adjusting/calibrating machines using specialized tools.
Troubleshoot, repair, or refurbish standard and special purpose equipment and systems components.
Perform validation activities including installation qualification, operation qualification, performance qualification (IQ/OQ/PQ), thermal mapping and cycle development.
Perform and supervise installation of the Fedegari product line.
Perform factory acceptance tests (FAT) and site acceptance tests (SAT).
Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes, but is not limited to, completion of service call certificates (SCC), relevant expense reports, calibration certificates and protocols.
Develop and maintain effective communicative relationships with customers and managers. Communicate activities to customers to include scheduling of maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customer’s expectations of service are exceeded.
Respond to routine customer and sales questions regarding equipment operation and performance or direct questions to more experienced colleagues.
Maintains courteous, smart, and professional demeanor when collaborating with customers, contractors, management, and all Fedegari colleagues. Utilize customer protocols/standard operating procedure (SOP) when entering and exiting facilities. Follows all Fedegari and customer health and safety protocols and procedures.
Offer Fedegari solutions to customers to enhance sales and growth in the field; pass on leads to management and sales when possible. Closely network with all other Field Engineers globally within the Fedegari Group team.
Other duties as assigned.
Qualification
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Required
Bachelor’s Degree in General Engineering, Electrical Engineering or equivalent work-related experience required.
2+ years experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration.
Ability to read P&ID and electrical/pneumatic schematic.
Strong organizational and critical thinking skills.
Valid driver’s license with an acceptable driving record.
Must possess or be legally able to obtain a valid passport for international travel.
Strong desire to be a part of a company with a fast-paced, result-oriented culture.
General knowledge of the principles and methods of sterilization, steam systems, sterilizers, and other methods of sterilization / decontamination.
Ability to solve complex mechanical/system problems utilizing technical manuals, publications, and engineering support.
High-level of effective interpersonal English communication skills, both written and verbal.
Knowledge of Windows, PowerPoint, Word Excel and AutoCad or similar programs required.
Preferred
Knowledge of biopharmaceutical standards, industrial controls and central processing systems is advantageous.
Benefits
100% employer-paid comprehensive healthcare
401(k)
Tuition and learning assistance
Company
Fedegari Group
Fedegari Group is a manufacturer of moist- and dry-heat sterilizers, washers, chemical bio-decontamination units.
501-1,000 employees
H1B Sponsorship
Fedegari Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase
