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Company

LG-TEK · 3 hours ago

Field Services Support Specialist with Security Clearance

Fort George G. Meade, MD

Full-time

Remote

Mid Level

4+ years exp

Maximize your interview chances

Cyber SecurityEducation

Growth Opportunities

No H1B

Security Clearance Required

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Responsibilities

Supporting various customer areas to include candidate processing activities

Pre-employment activities

New hire activities

Pre-deployment/deployment/post-deployment activities

Global workforce activities

Administrative activities

Travel scheduling and reimbursement activities

Payroll activities

Preparing briefings (for different audiences, technical, non-technical, etc.)

Providing presentations

Developing problem-solving strategies/methods

Record keeping

Processing mail

Meeting with vendors

Maintaining calendars/schedules

Preparing property accountability documents

Other key activities associate with human resources functions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Service PrinciplesMicrosoft Office SuiteProblem Solving StrategiesOralData/Information ManagementBasic Troubleshooting SkillsWindows Operating SystemsMultimedia Equipment KnowledgeInstructional Media TechnologyOn-the-Job Training (OJT)SHRM MembershipAdministrative Certifications

Required

Demonstrated experience in customer service principles (i.e. planning and scheduling, presentation and briefing techniques, problem solving strategies/methods, record keeping, writing styles (writing for different audiences, technical, non-technical, etc.), use of computers and internet/intranet connectivity skills, internal and external customer relations, issue/problem resolution, operating general office equipment, organizational leadership, presenting and promoting ideas and initiatives, process improvement, data/information management, oral and written communication, organizational representation, teaming, time management; reports and documentation.

Demonstrated experience in Microsoft Office Suite of products (e.g. EXCEL, Word, Outlook, PowerPoint and SharePoint), and have basic application trouble-shooting skills.

Experience in conducting on-the-job-training (OJT).

Knowledge of Windows operating systems.

Ability to independently troubleshoot local software applications.

Demonstrated knowledge of multimedia equipment and its use in the classroom.

Knowledge of and skill in performing routing functions of media technology, equipment and multimedia systems.

Demonstrated experience in technology support.

Demonstrated experience in the operation, set-up and use of instructional media technology equipment and systems.

High school diploma or equivalent and four years experience.