Stars and Stripes Harley-Davidson ยท 2 days ago
Finance/Business Manager
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Retail
Insider Connection @Stars and Stripes Harley-Davidson
Responsibilities
Produce acceptable levels of revenue and profits by selling Finance, Insurance, and Extended Service and Warranty programs to customers.
Establish and maintain good relationships with finance sources and other relevant contracts.
Recruit and maintain sources for other Finance and Insurance Products.
Meet or exceed monthly sales objectives and goals.
Provide reports as requested and pursue continuous education in the field.
Submit paperwork and obtain approval from finance sources on all deals.
Convert cash deals to financed deals by highlighting the benefits of financing.
Maintain Finance & Insurance Logbook and ensure timely completion of paperwork.
Act as a liaison between departments and support overall company policies and procedures.
Ensure consistent and exceptional customer treatment and experience.
Contact customers for additional sales and to ensure satisfaction.
Handle customer complaints with empathy and a positive attitude.
Perform other related duties as assigned.
Qualification
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Required
Confidence in ability to be successful.
Great attitude and outstanding work ethic.
Ability to work well in a process-driven environment.
Self-starter and self-motivated.
Adhere to a standard of professional ethics and be respectful to customers.
Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
Structure deals in accordance with lender and dealership guidelines.
Have a strong menu presentation and use the 300% rule at all times.
Disclose financial information to customers.
Maintain good lender relations and evaluate new lender programs.
Prepare weekly and monthly reports as requested by management.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Preferred
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
2 years Finance and Insurance experience preferred.
Company
Stars and Stripes Harley-Davidson
To fulfill dreams by delivering a premium customer experience creating customers for life.
Funding
Current Stage
Early StageCompany data provided by crunchbase