ECPI University · 13 hours ago
Financial Assistance Advisor
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.
Qualification
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Required
2-3 years of related experience.
Any equivalent combination of education, experience, and/or training.
Proficiency in Microsoft Office.
Well-developed oral and written communication skills.
Excellent organizational and analytical skills.
Ability to quickly master new methodologies, technologies and systems.
Ability to handle a high pressure environment with significant timeline pressures.
Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
Ability to work independently and with a team as well as with various constituents.
Preferred
Bachelor’s degree preferred.
Proficiency in CampusVue Student database, preferred.
Utilizing AI tools preferred.
Benefits
Tuition scholarship program available to employees and their immediate family members after 90 days of employment
Competitive compensation and medical/dental benefit plans
401(k) participation with possible employer contributions
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Neil Amari, CPA
Chief Financial Officer
Barbara Larar
Chief Operating Officer
Company data provided by crunchbase
