MyComputerCareer · 2 days ago
Financial Planner- Remote
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Responsibilities
Provide financial aid assistance to prospective and enrolled students.
Support the Director of Financial Planning and Financial Counselor Manager in maintaining Financial Aid Programs and compliance.
Assist Veterans in the completion of the VA Benefits Application
Ensure compliance and confidentiality with all federal, state, and internal policies and procedures
Provide clerical support to both the Director of Financial Planning and Financial Counselor Manager.
Counsel perspective students on financial aid eligibility and payment options
Work closely with other Financial Planners and staff all working toward departmental goals.
Answer questions, inquiries or requests from students and parents in person or in writing regarding financial aid programs and eligibility.
Perform other duties as assigned.
Following an initial 60-day training period, you will receive specialized training to manage simultaneous calls with students, which is a primary responsibility of this role. By the 90-day mark, you are expected to achieve proficiency in handling dual calls, ensuring effective communication and support for our students. Mastery of this skill is crucial for successful performance in this position.
Qualification
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Required
High School Diploma/ GED
Proficiency with MS Office, navigating the Internet, and learning database software systems
Attention to detail
Analytical ability
Willingness to perform complex tasks/multitask
Maintain a high degree of confidentiality
Providing exceptional customer service in any/all situations
Excellent computer skills and commitment to use of technology
Communicating effectively (oral and written)
Keeping Customer Confidentiality
Demonstrating ethics and integrity
Maintaining a positive, helpful attitude
Preferred
Associate and/or Bachelor’s Degree
2 years customer service experience
Financial Aid Experience
Salesforce experience
Company
MyComputerCareer
MyComputerCareer offers a precise technical education designed to position you to improve your life.
Funding
Current Stage
Late StageRecent News
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