Embry-Riddle Aeronautical University · 10 hours ago
Flight Applications System Analyst (Remote Role)
Remote - United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Provides primary application support for the university’s core flight system, Talon ETA/RMS, as well as peripheral applications.
Works directly with academic or administrative departments to solve complex application and data issues within related applications.
Provides application support (on demand support, error resolution, defect correction, reporting and training) for functional users with an emphasis on one or more applications.
Coordinates systems upgrades and testing, and works in a team environment to develop and maintain application programs. System upgrades are deployed overnight.
Analyzes user requirements, procedures, and problems to automate processing or to improve existing systems.
Writes detailed descriptions of user needs, business process functions, and steps required to develop, improve, and automate or test information systems.
Manages projects and tasks to ensure goals and objectives are completed on time.
Assists with vendor management related to the administration support for related applications.
Modifies configurations, reports and workflows as necessary to support business units. Participate in peer reviews to ensure the delivery of quality solutions.
Identifies how available software tools can be employed to support and improve existing processes.
Assists with needs assessments, system integrations, design support, and general change management support.
Other duties as assigned.
Qualification
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Required
Bachelor’s Degree in Computer science or related degree.
3-5 years of Information Technology experience.
Ability to support IT Core Values by focusing on improvements, believing in our team, learning from mistakes, being accountable for actions and showing determination, focus and tenacity.
Ability to work in an application support role, and to convey technical information to technical and non-technical users.
Ability to focus on mentally challenging technical problems that may take significant time to resolve.
Knowledge of the principles, methods, and tools used in the software development life cycle.
Ability to learn how to read code and program in a variety of languages that may include SQL and shell scripting languages. Knowledge of interface construction.
Ability to establish and maintain effective working relationships with a variety of administrative, clerical, and academic clients.
Ability to work within a team-centric, fast paced work environment and able to multi-task, set priorities, work independently and proactively with limited direction, solve complex problems and work effectively under the pressures of multiple competing deadlines.
Excellent communication, in a variety of methods, is essential in keeping the stakeholders well informed as well as the internal and wider team.
Strong customer service experience including documentation and training skills are essential.
Demonstrate strong character, emphasizing integrity, caring, and honesty, as well as loyalty to the institution.
Maintain positive and respectful engagement with colleagues and clients.
Adhere to divisional and university policies and procedures.
Knowledge of Agile methodology related to application support and project management.
Excellent computer skills in a Microsoft Windows environment, including ability to use Microsoft Office desktop tools (Outlook, Excel, Word, Visio, Project, PowerPoint).
Preferred
Solid experience in higher education administrative and/or academic computing environment is preferred.
Experience with Flight Systems and Operations is an asset, but not required.
Benefits
Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
Company
Embry-Riddle Aeronautical University
Embry‑Riddle has been at the forefront of ground-breaking aeronautical milestones since the early days of flight as the world's largest and most respected university specializing in aviation and aerospace.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Rodney Cruise
Sr. VP & COO
Brandon Young, DBA, PHR, SHRM-CP
Vice President & Chief Human Resources Officer
Recent News
2023-12-18
Company data provided by crunchbase
