Massage Envy · 3 hours ago

Franchise Business Consultant

Connecticut, United States

Full-time

Remote

Mid Level

3+ years exp

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Hiring Manager

Billie Llewellyn, CSP, CSC

Insider Connection @Massage Envy

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Responsibilities

Conduct operational standards reviews at each franchised location, including appropriate documentation and follow up.

Communicate and champion corporate initiatives to encourage franchisee adoption and execution within their franchised locations through monthly franchisee meetings, regular market email communications, and individual outreach as needed.

Timely review all communications and other relevant documents to develop strong knowledge base of all Franchised Support Center policies, programs, promotions, strategies, and initiatives.

Provide support and resources to franchisees to help franchisees better understand and/or improve their revenues, profitability, and other aspects of their operations, while maintaining clear understanding that franchisees are solely responsible for the day-to-day operations of their franchised locations and all employment matters.

Work with various internal departments on developing and facilitating network programs and initiatives.

Meet weekly with Director of Field Operations to supply timely market progress updates and review business development priorities.

Assist with strategic market planning and site analysis review for all current and future sites by collaborating with the franchise sales team, Director and VP of Field Operations.

Participate in Annual Franchise Conference and other corporate meetings as assigned.

Participate in weekly field team calls.

Ad-hoc projects, special requests and other duties as assigned.

Qualification

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Franchise industry experienceMulti-unit leadershipBusiness consultingRelationship managementFinancial statement fluencyMulti-tasking skillsConflict management