Cadence Bank · 2 days ago

Fraud Manager

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Maximize your interview chances

BankingCommercial Lending

Hiring Manager

Rachel Fortenberry

Insider Connection @Cadence Bank

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Assist in developing and implementing strategies effective for the detection and prevention of financial crimes.

Monitor fraud software and fraud prevention/detection reports daily to determine if suspect deposit account and debit card activity is fraudulent.

Maintain a high level of confidentiality with respect to information, findings, or recommendations related to fraud investigation activities or legal actions taken to prosecute.

Compile, document, and clearly communicate pertinent information on fraud cases. Prepare concise summaries for use in making recommendations on continuation of customer relationships, criminal prosecution of fraud related losses, etc.

Deep dive into individual fraud events to perform root cause analyses and provide a data driven approach to develop fraud defenses and recommendation of mitigating controls.

Maintain up-to-date documentation intended for use by multiple lines of business related to the identification of various fraud scenarios and standard loss mitigation procedures to be taken, including coordination of identity theft claims process.

Develop training materials related to fraud identification and mitigation tailored to specific functional areas of the Bank. Provide periodic educational material and alerts to staff on current fraud topics and mitigation tactics. Recommend and/or create content suitable for use in customer outreach efforts related to fraud prevention and response.

Assist BSA Department with preparation of fraud and identity theft red flags risk assessments and recommendations on guidelines for fraud risk thresholds and liability issues; assist with detection and investigation of potential internal fraud related activities.

Partner with internal departments and external third parties as needed (including fraud departments at other financial institutions, law enforcement agencies in multiple jurisdictions, etc.), coordinate efforts, provide information, and assist with attempts to recover losses related to fraudulent activity bank-wide.

Assist the BSA Department in investigating and documenting anti-money laundering activities as they relate to fraud cases.

Prepare worksheets and spreadsheets, investigative report summaries, Suspicious Activity Report referrals (as necessary).

Recommend anti-fraud processes for changing transaction patterns and trends.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Fraud detection strategiesFraud investigationCertified Fraud Examiner (CFE)Data analysisMS Office proficiencyTraining developmentRoot cause analysis