MVB Bank · 6 hours ago

Fraud Operations Analyst II

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Independently review monetary (Debit/ATM, ACH, Wire, Check), depository (RDC, check), and non-monetary (ATO) events and transactions for fraud risk across all segments of the institution

Collect, evaluate, and report information from a variety of sources to help the business understand and manage fraud risk Effectively leverage fraud tools and technology for assessing fraud risk (LexisNexis, Clear, ChexSystems, etc.)

Communicate with clients to conduct fraud investigations and provide remediation for fraud incidents

Share findings from fraud investigations with various levels of leadership within and outside of the fraud and identity team

Participate in incident response activities as defined

Partner with internal and external teams to share investigation findings, root causes of fraud risk, and provide feedback related to strategies and processes

Participate in training on fraud detection techniques and the importance of following established protocols

Execute first line fraud controls testing

Collaborate with second line fraud and marketing teams to publish customer education and awareness campaigns

Work independently with minimum supervision while maintaining productivity and strong quality of work

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Fraud analyticsBank operationsCard fraudACH fraudCheck fraudMicrosoft SuiteJack Henry SilverLakeQ2 Digital BankingBanking products knowledge

Required

2+ years of professional experience in a fraud analytics or investigations role and experience in bank operations

Fraud experience must include combination of Card, ACH and Check. Experience with the lifecycle of an account and fraud types: Onboarding, Account Takeover, Identity Theft, Lost/Stolen, Counterfeit

Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Visio)

Attention to detail and accuracy

Critical and analytical thinking

Knowledge of banking products of both consumer and business

Effective time management

Strong written and verbal communication skills

Effective planning and organizational skills

Sound and accurate judgement

Positive interpersonal relationship skills