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National Vision Inc. · 2 days ago
Front Desk Receptionist - Bilingual Spanish
Dallas, TX
Part-time
Onsite
Entry Level
2+ years exp
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Insider Connection @National Vision Inc.
Responsibilities
Ensures high quality customer service while following all safety protocols.
Ensures a smooth flow of customers through the store.
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
Processes and understands managed care plans while obtaining document information from the insurance company as needed.
Provides customers basic and accurate information.
Schedules and confirms appointments, follow-up visits and classes.
Files all patient records daily and pulls patient files for the next day's appointments.
Checks order status and notifies customers when orders are in or of any delays.
Keeps reception area tidy and presentable with all necessary materials.
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
Participates in regularly scheduled mandatory communication meetings.
Qualification
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Required
Fluent in reading and speaking both English and Spanish
Strong customer service skills required
Strong organizational skills required
Preferred
Experience as a Receptionist, Front Office Representative or similar role preferred but not required
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Benefits
Health and dental insurance
401k retirement savings with company match
Flex spending account
Paid personal time off
Paid company holidays
Parental leave
Employee eyewear discount
Company
National Vision Inc.
National Vision is one of the largest optical retail companies in the United States with over 1,100 stores in 38 states and Puerto Rico.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-26IPO· nasdaq:EYE
2014-02-07Acquired· by Kohlberg Kravis Roberts
Leadership Team
Reade Fahs
CEO and President
Ravi Acharya
SVP & CTO
Recent News
2024-06-01
2024-04-17
Yahoo Finance
2024-02-27
Company data provided by crunchbase
