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Company

Original Job Post

Five Below · 2 days ago

Front End Supervisor

Shawnee, KS

Full-time

Onsite

Mid Level

2+ years exp

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Responsibilities

Ensures all associates and managers are Wowing the Customer through personal contact with customers. Trains the Wow Crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.

Responsible to lead their assigned store to achieve and maintain customer service score goals provided by the District Manager

Responsible for leading Front-End Operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.

Leads the Candy Ordering Process in their assigned store; is responsible for maintaining the appropriate level of inventory to ensure candy is in stock.

Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.

Responsible for performing store manager duties in their absence.

Partners with the assistant store manager to recruit, train, coach, develop and supervise all associates. The front-end manager will also assist in scheduling to ensure the store staffing levels meet or exceed expectations.

Reviews all corporate communications and reacts accordingly.

Partners with supervisors or corporate office regarding store issues.

Drives store sales and controls expenses to include all Five Below services (ear piercing, balloons, etc.)

Uses financial reporting to drive business opportunities and assists with the entire payroll process to ensure the labor budget is in line with plan. This role is responsible for cash handling procedures including but not limited to preparing and dropping bank deposits. Authorizes register functions including post voids, returns, and discounts.

Partners with the entire store leadership team in merchandising procedures and World Recovery.

Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures and Human Resources policies and procedures.

Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Qualification

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College experience preferredMinimum 2 years of management experienceVerbalWritten communicationCreative thinkingProblem-solving maintain composure under pressure

Required

High School Graduate or equivalent.

College experience preferred.

Minimum 2 years of management experience

Excellent verbal and written communication skills

Ability to multi-task

Creative thinking

Ability to maintain composure under pressure.

Company

Five Below

Glassdoor

3.2

Five Below, Inc. operates a chain of retail stores in the United States. It offers sporting goods, games, wearables and jewelry,

Founded in 2002

Philadelphia, Pennsylvania, USA

10,001+ employees

http://www.fivebelow.com

H1B Sponsorship

Five Below has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (8)

2022 (17)

2021 (8)

2020 (4)