Be an early applicantLess than 25 applicants

Company

LawPracticeCLE · 3 hours ago

Full-Time Administrative Coordinator

Sarasota, FL

Full-time

Remote

Entry Level

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Legal Services

U.S. Citizen Only

Hiring Manager

Logan Hamm

Insider Connection @LawPracticeCLE

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Responsibilities

Phone Management: Answer incoming calls and respond to voicemails promptly to keep messages at a minimum.

Customer Service Leadership: Oversee and manage the administrative email inbox to ensure timely and effective communication with customers.

Organizational Efficiency: Maintain uniformity in company programs and email inboxes; collaborate with team members to develop and streamline organizational processes.

Email Marketing Maintenance: Oversee and clean up the company email marketing account to ensure accuracy and relevance.

Accreditation Assistance: Support the Operations Coordinator with accreditation-related needs.

Administrative Support: Provide assistance to the Administrative Coordinator as needed.

Certificate Issuance: Issue certificates of attendance to course participants.

Encourage Product Up-selling

Speaker Recruitment Support: Provide assistance to the Recruitment team.

Database Maintenance: Clean up contacts and verify accurate bar information in the database.

Coupon Code Creation: Create and manage coupon codes for promotions.

Subscription Management: Provide complimentary LPCLE Unlimited subscriptions to speakers.

Order Processing: Contact customers with failed orders to assist in payment processing.

Course Registrant Communication: Reach out to registrants for rescheduled or canceled courses.

Qualification

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Phone ManagementEmail MarketingDatabase MaintenanceCertificate IssuanceOrder ProcessingSubscription ManagementCoupon Code CreationSpeaker Recruitment Support

Required

Highly organized and proactive

Located in the eastern time zone

Ability to manage communication channels

Enhance customer service

Ensure smooth operation of various administrative functions

Answer incoming calls and respond to voicemails promptly

Oversee and manage the administrative email inbox

Maintain uniformity in company programs and email inboxes

Collaborate with team members to develop and streamline organizational processes

Oversee and clean up the company email marketing account

Support the Operations Coordinator with accreditation-related needs

Provide assistance to the Administrative Coordinator as needed

Issue certificates of attendance to course participants

Encourage product up-selling

Provide assistance to the Recruitment team

Clean up contacts and verify accurate bar information in the database

Create and manage coupon codes for promotions

Provide complimentary LPCLE Unlimited subscriptions to speakers

Contact customers with failed orders to assist in payment processing

Reach out to registrants for rescheduled or canceled courses

Excellent organizational skills

Strong customer service orientation

Ability to manage multiple tasks efficiently

Detail-oriented

Enjoy working in a dynamic environment

Company

LawPracticeCLE

LawPracticeCLE is a national continuing legal education company designed to provide education on current and trending issues in the legal world to judges, attorneys, paralegals and other interested business professionals.

Founded in 2018