Language Services Associates · 20 hours ago
Fuzhou - Telephonic Interpreters
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Translation Service
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Responsibilities
Provide effective telephonic remote interpreting
Answer inbound calls in a timely manner
Provide superior customer service
Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualification
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Required
Full fluency in both English and Fuzhou
Technology proficient (web-based platforms, email, Microsoft Word)
Landline phone access for sound quality
An interpreting space that is quiet, secure, and free from outside noises
Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Complete training(s) and participate in ongoing Quality Assurance monitoring
Provide effective telephonic remote interpreting
Answer inbound calls in a timely manner
Provide superior customer service
Preferred
2+ years of professional interpreting experience preferred
Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)