31 applicants

Company

Toptal · 3 days ago

General Manager, Retail Staffing

NYC Metro Area

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Maximize your interview chances

CopywritingHuman Resources

Insider Connection @Toptal

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Your primary objective will be to ensure the success of the Retail Staffing business line, measured by revenue growth, pipeline health, and gross margin.

As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency.

You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.

As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential.

Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit.

Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.

Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales.

Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business operationsP&L managementEntrepreneurial experienceRelationship developmentMarketing technologyCommercial acumenCommunication skillsOrganizational skillsOwnershipQuality focusAdaptability

Required

Bachelor’s degree is required.

10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.

3+ years managing a business specifically with P&L ownership.

Experience working in a professional services organization, driving business growth through deep industry relationships ranging from director-level to C-level contacts.

Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.

Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.

Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization.

Experience establishing high-impact, revenue-generating commercial relationships.

Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.

Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.

Strong command over a P&L and financial metrics.

Must have excellent written and oral communication skills.

Excellent organization skills and detail-oriented.

Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.

Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.

Quality. You take pride in everything you deliver as a reflection of yourself.

Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.

You must be a world-class individual contributor to thrive at Toptal.