Talkiatry · 1 day ago

General Manager/Director of Operations, Psychiatry

United States

Full-time

Remote

Director/Executive

$165K/yr - $175K/yr

6+ years exp

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Health CareMedical

Actively Hiring

No H1B

U.S. Citizen Only

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Responsibilities

PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience.

CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features.

BUSINESS UNIT P&L OWNERSHIP – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company.

IMPROVE CLINICAL OPERATIONS – Use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no-show policies, care plan adherence, clinical documentation flows, etc.).

COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption.

SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations.

SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion.

Qualification

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Healthcare OperationsBusiness Unit P&L OwnershipChange ManagementOperational TacticsPassion for Mental Health

Required

6-8+ years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies.

Bachelor’s degree, preferably Master of Business Administration or Healthcare Management.

Background in healthcare operations and/or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way.

Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical.

Willingness to travel occasionally for in-office work, conferences, and regional events.

Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment.