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Company

CrowdStrike · 7 hours ago

Global GTM Partner Business Operations Analyst (Remote)

Sunnyvale, CA

Full-time

Remote

Mid, Senior Level

5+ years exp

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Artificial Intelligence (AI)Cloud Data Services

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Partnering with our MSSP leader and MSSP field operations team,with emphasis to assist with Partner strategy with data led insights into trends, gaps and opportunities to execute the plan.

Understand and provide input on the Global MSSP plan, including data, field feedback, and outside-in Partner feedback.

Creating and leading the execution of operational plans to streamline, scale and support the MSSP GTM.

Working cross-functionally with the Data/Analytics team and Business Architecture team for reporting, data insights, process documentation, etc.

Maintain and manage operational improvement plans.

Work with Partner Operations field teams for feedback and adoption/change management plans and execution.

Work with the Global Partner Operations team to provide requirements for critical capabilities to support the GTM operations plan, including UAT and sign-off with respective stakeholders.

Work with the Shared Services team to update process documentation or to evolve tasks as necessary.

Good level of understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis.

Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.

Participating and supporting the forecasting process where relevant.

Ad Hoc operational support where necessary.

Instituting best practices and scalable processes including data flow.

Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.

Ability to optimize and prioritize tasks, including training shared services teams, and acting as a point for escalation within the EMEA region.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Partner OperationsBusiness OperationsExcelPowerPointSalesforceBusiness IntelligenceTableauProcess ImprovementData InterpretationChange ManagementOperationally-minded

Required

Bachelor's degree

Minimum 5 years of Partner / Channel Operations experience

Minimum 5 years of experience in a business operations role supporting an MSSP business

Strong analytical background and ability to flush out anomalies

Be a self-starter, detail and process oriented, and operationally-minded

Excellent presentation and communication skills

Expertise in business applications including Excel, PowerPoint, Salesforce and BI (Tableau is a plus)

Ability to work in a fast-paced environment and manage through ambiguity and change

Benefits

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

Company

CrowdStrike

Glassdoor

4.2

CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.

Founded in 2011

Sunnyvale, California, USA

5001-10000 employees

http://www.crowdstrike.com

H1B Sponsorship

CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (49)

2022 (84)

2021 (64)

2020 (32)