Atlassian · 3 days ago
Global Head of Solution Engineering, Mid-Market
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CollaborationEnterprise Software
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Responsibilities
Leadership & Team Development: Lead, mentor, and inspire a global team of sales engineers, fostering a culture of excellence, innovation, and continuous improvement. Develop and implement training programs to enhance the technical and professional sales skills of the team. Build & Optimize processes that support rapid growth and expansion across the team and the business. Provide thought leadership and collaborate with internal Atlassian business units and stakeholders, craft the model of the Mid-market organization. Buildout scalable functions that best serve the needs of the business while providing adequate Solutions Engineering coverage to meet the needs of the business. Continue to build out team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management solutions. Establish performance metrics and conduct regular evaluations to ensure team members meet and exceed goals.
Strategic Planning & Execution: Collaborate with senior leadership to define and execute the global sales engineering strategy for the Mid-market segment. Define and Operationalize “Metrics that Matter” to effectively manage the business and ensure the most effective utilization of SE resources. Identify and prioritize key market opportunities, driving initiatives to capture new business and expand existing accounts. Ensure proper alignment of resources and effective utilization of skill sets within assigned regions. Align sales engineering activities with overall company goals and objectives.
Customer Engagement & Solution Design: Engage in high impact sales pursuits across the global Mid-Market business. Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey. Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements. Engage with marketing to align on effective Pipeline generation activities in Mid-Market, create new routes to market to create new funnel prospecting pipeline. Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise. Demonstrate strong executive alignment with key resources across the Partner/Channel community.
Cross-Functional Collaboration: Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback. Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends. Maintain a rigorous feedback loop with the product teams, and deliver a point of view on roadmap investment priorities. Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.
Market & Industry Expertise: Stay abreast of industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations. Understand the local market nuances across the Global customer base, including Culture, and Business practices and preferences. Represent the company at industry conferences, trade shows, and customer events, showcasing our solutions and thought leadership. Develop and maintain strong relationships with key industry stakeholders and partners.
Qualification
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Required
8+ years of experience in sales engineering, with at least 5 years in a leadership role within a global, high-growth technology
Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or advanced technical degree preferred
Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done. Be Hungry and Humble
Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
The ability to multiply the effect of a team through situational leadership, constant challenge and a team-first mindset
Strong written and oral communication skills and ability to manage your time effectively are critical
Ideally, we're looking for someone with a prior background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership, and who understands the ecosystem of potential integrations and partnerships we would work with
Experience managing distributed remote teams is a plus
You want to be a part of something big. You are up for the challenge of running a team within a fast-growing organization and balancing the needs of the team with the needs of the business
You enjoy mentoring and inspiring your team with a growth mindset
Preferred
MBA or advanced technical degree preferred
Company
Atlassian
Atlassian provides collaboration, development, and issue tracking software for teams.
H1B Sponsorship
Atlassian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (109)
2022 (276)
2021 (184)
2020 (164)
Funding
Current Stage
Public CompanyTotal Funding
$210MKey Investors
T. Rowe PriceAccel
2015-12-10IPO· nasdaq:TEAM
2014-04-08Secondary Market· $150M
2010-07-14Secondary Market· $60M
Recent News
2024-06-05
Crunchbase News
2024-05-22
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