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Company

Carrot Fertility · 5 hours ago

Global Healthcare Operations Manager

Remote, USA

Full-time

Remote

Mid, Senior Level

$97K/yr - $115K/yr

6+ years exp

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ConsultingHealth Care

H1B Sponsor Likely

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Responsibilities

Deliver on priorities and KPIs related to tier 2 support of members, provider network growth, and journey offerings.

Work closely with key country consultants to leverage their expertise and contributions towards company OKRs; this would include capacity and resource planning alignment with consultants.

Pair with in-country team members to support and expand our partner provider ecosystem.

Support expansions for our full suite of programs in EMEA including fertility, adoption, surrogacy, pregnancy, menopause and low-testosterone.

Work closely with Global Operations teammates to elevate Carrot’s strategic positioning within the global healthcare and provider ecosystems across Carrot’s fertility and family-forming programs.

Collaborate with other Global Operations team members and consultants, as well as with cross-functional partners across member and customer service teams to deliver on departmental and company-wide goals.

Drive operational improvements and processes that support the team in delivering a high-quality member and customer experience.

Qualification

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OperationsProvider network strategyProject managementWomen’s health knowledgeLanguage competency

Required

6+ years of professional experience

Bachelor’s degree

Preferred

2+ years of experience working in strategy and operations focused on EMEA markets

Degree in a health related field and/or knowledge of the women’s health, fertility and/or hormonal health space

Experience with provider network strategy and/or provider relationship management

Strong operator & project manager with the ability to implement and improve processes and programs

Comfortable with ambiguity in fluid, fast-paced situations

Incredible attention to detail and ability to context switch with ease

A supportive team player who loves to engage with others across cultural, functional and geographic lines.

Global awareness and cultural sensitivity with an interest in working in a diverse and inclusive environment.

Excellent communication and organization skills. The ability to explain complex concepts in a simple way and provide high level summaries and drill downs to the details, when necessary.

Additional language competency.

Benefits

Health and wellness benefits

Retirement savings plans

Short- and long-term incentives

Parental leave

Family-forming assistance

Competitive compensation package

Company

Carrot Fertility

Glassdoor

2.7

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography.

Founded in 2016

Sacramento, California, USA

201-500 employees

https://www.get-carrot.com

H1B Sponsorship

Carrot Fertility has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (2)

2020 (2)