myGwork - LGBTQ+ Business Community · 3 days ago

Global Senior AR Credit & Collections Analyst

United States

Full-time

Remote

Senior Level

$80K/yr - $90K/yr

5+ years exp

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Responsibilities

Work closely with the Head of Billing and Collections to meet target requirements, improve departmental efficiency, and make suggestions for inter-departmental improvements.

Research and analyze customer accounts prior to making customer contact for past due balance

Communicate with customers via phone or email regarding outstanding invoices and maintain detailed collection notes

Successfully resolve difficult or complex collections challenges by utilizing technical knowledge of collections, critical thinking and, procedural guidelines

Collaborate closely with Finance, Sales and our customers to resolve billing and collection issues

Help with forecasting accurate collection estimates for the month or quarter to the Finance team for use in company forecasts.

Assist with month-end, quarter-end and year-end closing duties as needed

Backup for cash applications and invoicing duties

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CollectionsSaaS/TechnologyGlobal Customer InteractionAccounting PrinciplesNetSuite ERPSalesforceMicrosoft OfficeGoogle SuiteAdaptability CommunicationTime ManagementInternational Laws KnowledgeCredit & Collections RegulationsFluency in SpanishProblem-Solving