170 applicants

Company

OutSystems · 1 day ago

Global Support L2 Engineer

United States

Full-time

Remote

Entry, Mid Level

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Data IntegrationDeveloper Platform

H1B Sponsor Likely

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Responsibilities

Troubleshoot platform-related issues.

Provide solutions and alternative approaches, negotiating with customers about the best ways to overcome issues.

Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis.

Bridge with R&D issues and defect priorities to be a part of our product’s continuous improvement process.

Interact with many different people from different countries, backgrounds, and cultures, both internally and with customers.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Troubleshooting Application ServersSQL ServerJavaC#Networking protocolsREST web servicesSOAP web servicesHTMLCSSMySQLOracleJavaScriptREACTObjective CIOS AppsXCodeAndroid StudioCordova/PhoneGapSecurityFluency in English

Required

Degree in Engineering or other technology-related degrees (BSc, MSc)

Tech savviness and drive to solve complex problems

Ability to deconstruct problems into smaller pieces

Interest in communicating with different cultures (fluency in English)

Preferred

Knowledge in troubleshooting Application Servers (IIS)

Knowledge of Databases (SQL Server and Oracle, MySQL is a plus)

Knowledge of network protocols: TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, SSH

Security

Experience in some of the technologies our engineers work with: .NET web apps (C#, ASP.NET), Java, JavaScript, REST web services, SOAP web services - XML, XSD, CSS, HTML, REACT, Objective C, iOS Apps, XCode, Android Studio, Cordova/PhoneGap

Company

OutSystems

Glassdoor

4.0

OutSystems is a low-code platform that enables businesses to develop, deploy, and manage enterprise-grade apps.

Founded in 2001

Boston, Massachusetts, USA

1,001-5,000 employees

https://www.outsystems.com

H1B Sponsorship

OutSystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (3)

2022 (3)

2021 (10)