ServiceNow · 4 hours ago
Group Product Manager, Digital Marketing
Santa Clara, CA
Full-time
Remote
Senior Level, Lead/Staff
$156K/yr - $272K/yr
8+ years exp
Maximize your interview chancesBusiness Process Automation (BPA)Cloud Management
Insider Connection @ServiceNow
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Manage, mentor, and inspire a team of Product Managers, fostering a high-performance culture.
Create an environment that promotes collaborative learning and collective ownership of team's objectives.
Develop your team members into capable leaders in their respective areas.
Define product vision & strategy that aligns with digital priorities, informed by quantitative insights, customer pain points, and opportunities for improvement.
Develop a multi-quarter product roadmap that aligns with the broader business strategy.
Define key product success metrics, ensure they are instrumented, and lead with data-driven insights.
Develop and manage an experimentation plan to test, learn, and iterate.
Collaborate with cross-functional stakeholders to ensure product strategy reflects diverse perspectives and priorities.
Oversee and participate in the planning, scoping, and prioritization of the product to achieve customer and business goals.
Ensure the delivery of seamless digital user experiences across the customer journey touchpoints.
Facilitate the collection, prioritization, definition, and translation of requirements into executable epics and features.
Manage and oversee the product lifecycle end-to-end, including data monitoring, experience iterations, and stakeholder feedback loop.
Be the main point of contact for internal and external stakeholders for your product area.
Establish and maintain relationships with Product Managers across all scrum teams, evaluating and managing dependencies.
Oversee the creation and maintenance of necessary documentation - product area lifecycle management guidelines, product strategy deck, stakeholder list, KPIs, etc.
Represent your team in discussions with partners and senior company leaders, aligning resources and prioritization.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
8 - 12 years of experience working as a Product Manager, with at least 5 years in a leadership role, preferably in B2B Enterprise.
Ability to thrive in an international, fast-growing environment.
Exceptional strategic and critical thinking skills, paired with business acumen.
Excellent communication skills to articulate business implications and product visions.
Strong collaborative & partnership skills, demonstrated by successful work with diverse teams to drive business outcomes.
Experience engaging with executive stakeholders, Architects, and extended program teams in a professional services environment.
Demonstrated ability to learn technology quickly through instruction and self-training.
Proven ability to manage and lead product managers, inspiring high performance and productivity.
Deep understanding of devising and designing data-driven solutions and managing their implementation.
Ability to define requirements, user experiences, and functional specifications.
A growth mindset and ability to foster the same in your team.
Preferred
Experience in content management is desirable.
Benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.
10,001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (650)
2022 (816)
2021 (565)
2020 (420)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity· undefined
2012-07-20IPO· undefined
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Markets Insider
2024-11-24
Company data provided by crunchbase
