Smartcat · 8 hours ago

Head of AI

Boston, MA

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

10+ years exp

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Information TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

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Responsibilities

Create, enhance, and maintain Smartcat's AI strategy, solidifying our market position as the leading Language AI platform for enterprises

Lead with a vision on the future of AI, anticipating where the industry is heading and how to create strong tech IP and defensibility in the areas that are aligned with the company strategy

Introduce a holistic approach to measuring language quality across various use cases for translation and multilingual content generation

Achieve consistent improvement in these metrics quarter over quarter for our enterprise customers, significantly reducing the required editing effort on their end

Lead the development of a systematic technological approach to AI quality customization, using use case-specific AI agents integrated with our platform and data layers

Redesign every existing product experience and use case with an AI-first approach, focusing on improvements in quality, turnaround time, and creating innovative user experiences

Lead the creation of an AI-driven customer lifecycle product within the Smartcat platform, leveraging real-time data on each user's intent and in-product actions to deliver best-in-class, customized onboarding and support experiences

Continue building and managing a team of top AI/ML engineers, fostering a culture of innovation, urgency, and customer-centricity.

Qualification

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AI strategy developmentAI/ML leadershipMachine LearningNatural Language ProcessingCustomer lifecycle managementProduct redesignData analysisExecutive communicationFluency in EnglishStartup environment adaptabilityConstructive feedback opennessTeam management

Required

10+ years of experience as an Engineering and Product leader with at least 2+ years leading AI/ML unit for a tech company

A deep understanding of the current state of ML and AI, along with a natural passion and curiosity to stay ahead of the rapidly evolving AI landscape and drive innovation within it.

Experience creating and driving a strategic AI roadmap with the ability to inspire and align a team

Strategic mindset with a proactive approach to identifying opportunities and challenges

Ability to effectively present and communicate at the executive and board level

Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough

Openness to constructive feedback and the opinions and ideas of others

Native-level fluency in English, both written and spoken